Frequently Asked Questions

Find out who we are and how long we've been around.

Who is ModernCoinMart (MCM)?

ModernCoinMart(MCM) is one of the largest dealers of modern coins and precious metals on the internet. Our company employs more than 35 people, including nearly a dozen seasoned numismatists with a combined total of more than 250 years in the business.

MCM is known for having an incredibly large selection of various products and is even known as the Modern Coin Superstore® among its loyal customers.
How long has ModernCoinMart (MCM) been in business?

Modern Coin Mart has been in continuous business since June of 2004. Our staff began with two numismatists and has grown to more than 40 professionals, many of whom have backgrounds in the numismatic industry. Our business and our website have been updated a number of times through the years since, but one thing remains the same – our dedication to providing the best and most expedient customer experience with the latest and newest products available from all over the world!

Do you have questions about the process of buying coins and precious metals from us? Look here for many common questions and answers.

Do I have to have an account to buy from ModernCoinMart (MCM)?

Online orders require that you go through a simple process to create a user account, but call-in orders do not require this information. The process is simple and only requires an email address. Creating this account does not mean that you will also begin receiving emails with special offers and featured products. That is a list that is kept separately and you must voluntarily opt in to receive those. You can sign up here.
Problems ordering online with ModernCoinMart (MCM)?
More likely than not, the problem lies in the browser installed on your computer, which may not support the current web technology. Rectifying this problem is a simple matter of updating your browser. Our online ordering system is optimized for the following browser versions:
- Microsoft Internet Explorer 8 and newer
- Google Chrome V15 and newer
- Mozilla Firefox V7 and newer
- Safari V533 and newer
To get the latest version of these browsers, please use the links below:
- Click here to download the latest version of Microsoft Internet Explorer.
- Click here to download the latest version of Google Chrome.
- Click here to download the latest version of Mozilla Firefox.
- Click here to downliad the latest version of Safari.
What is the advantage to having an account with ModernCoinMart (MCM)?

While we do not store credit card information on our site, the remainder of your information, such as your billing and mailing address are stored securely for your future convenience. We have obtained an SSL certificate and taken every precaution to ensure that information is kept safe.
What forms of payment does ModernCoinMart (MCM) accept?

MCM accepts major credit cards such as Visa, MasterCard, American Express and Discover. We also accept PayPal, checks, money orders and Bank Wires. We offer a 2.95% discount for all orders over $1000 that are paid for with a bank wire. We do not accept traveler’s checks, credit card advanced checks or any kind of digital currency.
Which shipping method does ModernCoinMart (MCM) use to send my items to me?

We ship using 3 different carriers. Our 2 primary carriers are USPS and FedEx. It is at our sole discretion to choose the method in which the package is shipped. Our decision is based on several factors including weight, value and geographical location. We require a signature, whether the order is shipped by USPS or FedEx on all orders over $250. On rare occasion we do use UPS.
When should I expect my order to arrive?

Orders for in-stock items qualify for SmartShip and will ship out the next business day your order is placed. Shipping method and transit time of the order will depend on the total value of the order, method of payment and order history. Learn more about Smart Ship here Click here
When should I expect out of stock items to come back into stock so I can buy one?

Unfortunately, there is no perfect answer to this. Our inventory comes from a variety of different sources, so our ability to stock certain items is dependent on both market conditions as well as the status of our sources. We do however have a handy resource called “Notify Me” that allows you to put your email address down and then if the item does come back in stock you will be notified.
Do you charge sales tax?

Appropriate sales tax is charged for all orders shipped to Florida or Minnesota addresses according to the rules of each state, county, and city.

Common questions about how we price our items for sale.

I looked at an item earlier today, and now the price is different. Why?

The coin market is fluid and constantly changing. Prices on bullion and numismatic items may change multiple times a day. We try our very best to offer the lowest pricing and follow market movement as closely as possible. It is also important to note that our bullion products are on what is called Dynamic Pricing. This means that the prices of those items are changing every minute as the price of gold, silver, platinum etc. change.
How does ModernCoinMart (MCM) determine prices for their items?

The prices of our products are based on many different factors. Trying to get a barometer of market conditions is not always easy, but we have a variety of ways and resources that allow us to pin point where the market is on specific products, at that specific time, with a great deal of accuracy. We are always trying to be the absolute best price out there. That is not always possible, but is certainly something we strive for.
Why are wire transfer and check/money order prices different from credit card prices?

There are both financial reasons as well as internal processing reasons that make wire transfers and checks/money orders beneficial. Processing credit cards and PayPal payments cost us a certain percentage of each transaction. Wire and check/money order payments save us from paying those fees; therefore we offer a 2.95% discount for orders paid for with a bank wire transfer or by check/money order. Wires are also very straight forward, easy for us to process and have virtually no risk of being fraudulent therefore we are able to process those orders more quickly. It is important to note that once wire transfer payments are initiated by your bank it can sometimes take up to 2-3 business days for the funds to reach our account. It is not instantaneous.

Do you have coins or precious metals to sell and are not sure how to do it? Look here for answers!

How do I sell coins to ModernCoinMart (MCM)?

Selling coins to MCM is easy. Take a look at all of the information regarding selling coins to MCM at this web-page.

Some of our most frequent questions about how we ship items are answered here.

I placed my order – when will I receive it?

Orders for in-stock items qualify for SmartShip and will ship out the next business day your order is placed. Shipping method and transit time of the order will depend on the total value of the order, method of payment and order history. Learn more about Smart Ship here Click here
How do I find out if my order has been shipped?

Tracking information will be emailed to you once the order has been shipped.

Important information about our return policy are included here.

Which items cannot be returned to ModernCoinMart (MCM)?

Not all items are returnable so please make sure to read and understand our return policy fully before purchasing. View our return policy here.

Some important information regarding buying and selling coins and precious metals.

How can I know that coins I buy will gain value and what are the best coins for investment purposes?

i. MCM’s main focus is to offer a broad spectrum of high quality modern collectible coins, as well as bullion items at competitive prices. Our expertise does not extend into the world of investing. We are not investment advisors, nor do we pretend to know what will happen in the future. We will never be able to offer any guidance or advice as it pertains to investing. Our biggest piece of advice to any coin collector is to add coins to your collection that you genuinely love owning regardless of the coin’s fluctuation in value.

It's always important in this business to know who you are dealing with. Here are a few basics about ModernCoinMart's reputation.

We have been in continuous business since 2004 and have an A+ rating with the Better Business Bureau.

We are one of the largest sellers of modern coins and bullion online and on eBay, where we have over 375,000 positive feedbacks with a 99.9% Positive Detailed Seller Rating.

We have a full-time staff of over 40 professionals including several full-time numismatists.

We are members of the prestigious Professional Numismatists Guild, as well as Life Members of the American Numismatic Association and Florida United Numismatists.

We are direct North American distributors for nearly a dozen different mints worldwide, such as the Perth Mint of Australia, the China Mint, and Monnaie du Paris.

Feel free to read what others have said about is in the Site/Product Reviews section of our website!