I'm torn between being happy with the service and the time it took to get the coins, and then being angry with the alleged, "West Point" minted coin.
There is no "W" mint mark on the "West Point" coin, which makes me question the validity of its minting origin.
The Slab indicates "West Point", but how do I know it was minted there? Without the "W" mint mark, the coin is otherwise unremarkable, and could have come from Philadelphia.
I find the advertising of this particular coin on par with Slabs that say "First Strike", or "Early Release".
There is nothing to validate or confirm for the buyer, the Slab labeling. And especially in this case, that the "West Point" coin was minted at "West Point".
Here's my logic.
The statement labels on the Slabs are placed in the coin Slab at the Grading company, so how would I the buyer, and even MCM, know the genesis of the coin? Especially one that has no mint mark! In this case, I guess, we can only confirm the coins came from a "US Mint".
How can either the Grading company, or MCM for that matter, know, or be able to confirm the information on the label, telling us the coin was minted at "West Point", or that it is a "First Strike " or "Early release" coin?
If a coin is advertised to have been minted at "West Point", and comes without the "W", how does the Buyer know the Grader has not used a coin from Philadelphia?
Also, how does MCM confirm the "West Point" label belongs on "that particular" coin, or any of the other statement labels on a slab? Or that the other coins are actually what they are labeled?
I recognize the validity of your company, but to paraphrase Ronald Reagan, "Trust, but verify."
I can't do that with this "West Point" coin", and I'm not sure you can either.
So here is a suggestion for you; If you're advertising the coin was minted at 'West Point", and you cannot confirm this, other than with the paper label on the Slab, please indicate this particular variety, "Does Not Have the, "W" mint mark.
This may be an oversight on your product packaging by your advertising team, or a deliberate move so you can charge a higher price for something that is unremarkable, and whose origin is unable to be verified.
Also, your buyers, who once they receive this particular advertised coin, labeled "Struck" at "West Point", see no "W", they too may realize the "Slab label claim" is unverifiable, and may also feel this item comes across as possibly being a "Scam".
Your thoughts, please.
Thank you for contacting us. We are sorry to hear you are unhappy with your purchase. We would be happy to assist you regarding this issue. Please contact our dedicated Customer Service team at 1-800-362-9004 for assistance. Thank you for choosing MCM!